The HRMS Employee Self Service action, Delete Employee Record, deletes an employee from the HRMS Employee Self Service databases, including all information associated with the employee. If the employee does not have an existing Sage HRMS logon, HRMS Employee Self Service is not affected.
The issue
If the employee has an existing Sage HRMS logon, deleting the employee in HRMS Employee Self Service breaks the relationship between the Sage HRMS employee and the HRMS Employee Self Service logon. Thus, the employee remains in Sage HRMS and cannot be removed. The result is that the employee record counts against the employee user license count.
The resolution
If HRMS Employee Self Service is installed and the Delete Employee Record action is selected, the following message displays before you delete the employee's record:
You have HRMS Employee Self Service installed. If a logon exists for this employee, you must delete the employee logon from the Logon Maintenance page in Sage HRMS before you delete the employee record.
Do you wish to continue?
If the employee has an existing logon, you should stop the process (not continue), log on to Sage HRMS as the Master user, open the Logon Maintenance page, and use the Delete Logon function to delete the employee's logon.