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Clear Deposit Errors

Clear a Bank Error

To clear a bank error

  1. Select Payroll > Processes > Reconcile Statements.
  2. Use the Finder or the navigation buttons for the Bank Code field to display the bank account you are reconciling.
  3. On the Reconciliation tab, select the payment or deposit that you want to clear.
  4. Double-click the Cleared Amount column for the transaction, and then type the amount that cleared the bank.The program enters the amount of the error in the Difference column.
  5. If the bank accepts responsibility for the error, in the Reconciliation Status column for the transaction, select the status Cleared with Bank Error.

If the bank does not accept responsibility for the error, change the reconciliation status to Cleared With Write-Off or Cleared With Exchange Rate Difference (depending on which status applies).

Additional information

When you clear a transaction with the status Cleared with Bank Error, and then update the Reconciliation Summary, you see that:

  • The entire payment or deposit is removed from Withdrawals Outstanding or Deposits Outstanding.
  • The amount of the error is added to Deposits Bank Errors or Withdrawal Bank Errors.

When you post the bank reconciliation:

  • Transactions cleared with a write-off are removed from the list of outstanding transactions.
  • Transactions cleared with bank error status remain outstanding with an amount equal to the difference (or error) for later reconciliation.