Insufficient Disk Space

The disk that contains the company database is full or does not have enough remaining free space for the task you are trying to do.

If you are on a network, this message category can also mean you do not have access rights. Ask your system administrator whether you should use these instructions and whether you have the correct access rights.

Solution

  1. If there is any unusual information displayed, make a note of it. For example, there may be information in the message or elsewhere in the window, giving the number of a batch that was being created, the steps required to fix problems that may occur in the data, or the amount of disk space needed for the operation.
  2. Cancel the current operation.
  3. Clear space on the disk. For example, you may be able to:
    • Delete files you do not need, such as old word processing documents and spreadsheets, and applications you never use.
    • Transfer files such as backups of data and current word processing documents and spreadsheets to other media (for example, to CDs or DVDs). Be sure to label them to indicate the data you have stored on them.
    • Reduce the amount of detail kept in all of your applications. For example, you may be able to delete inactive accounts, clear transaction history and batch status information, post outstanding batches, or clear posting journals to keep from using more space. To free up disk space, use database utilities.
  4. Take the additional steps that may be required to repair your data, such as restarting batches that have been partially processed, or restoring data from backup.

To prevent the condition from recurring, you should clear information and delete unneeded files more often. You may also need to purchase additional disk capacity.