System Error
Ask your system administrator whether you should use these instructions
and whether you have the correct access rights.
Problem
An unexpected error has occurred and the system cannot continue. Memory
may be corrupted.
If you are on a network, the message can also mean that there is a network
problem.
Solution
- Write down the message
in case you need to contact a technician.
- Exit Sage HRMS and
Windows, then restart and try the task again.
- If the message does not recur,you
likely have solved the problem by restarting. You may want to check your
hard disk and make sure it does not contain errors. Complete step 3. If
your disk does not contain errors, you can resume normal processing and
ignore the balance of these steps.
- If the message reappears,go to step 3.
- Check your hard disk to
see whether it contains any errors. (Refer to your operating system manual
for instructions to use CHKDSK or SCANDISK.)
- If no disk errors are reported,go to step 4.
- If disk errors are reported,fix the problem, then go to step 4.
- Reset the computer
by pressing the Ctrl, Alt, and Delete keys together, then start Database
Setup and verify the entries in the data dictionaries for your system
and company databases. Log the errors to an error file.
- Exit Database Setup and restart Sage HRMS, selecting the company you were working with when
the problem occurred. Check the integrity of all your accounting data.
- If
no errors are reported,the problem may have been solved. Try the
task again. If the error does not recur, you can resume normal processing.
- If errors are reported and you cannot fix them, contact a technician.