Validations for employee enrollments

As employees enroll in benefits during open enrollment or a life event, HRMS Employee Self Service validates the information they enter at the end of the employee enrollment process.

Example: If a benefit plan requires a beneficiary and the employee does not select one, the employee receives a message that they must go back and enter a beneficiary.

The Benefit Enrollment Checklist lists the exceptions by plan group with a hyperlink to return them to the plan group that needs correction. The employee must correct the items on the checklist page before they can complete their enrollment. The system continues to validate the information until it is correct, at which time the employee can submit their enrollment information for approval.

The following table shows validation messages that may display for open enrollment or a life event.

Actions resulting in messages

 

Action

Condition

Validation Message

Corrective procedure

The employee does not enter an election or waive coverage.

The plan group is set for Waiver Required.

<plan group> – requires an enrollment election. If you do not want to enroll in a plan, select the Waive Coverage option.

Click the plan group hyperlink and make an election option or waive coverage.

The employee enrolls in a plan that has a required plan group in which the employee did not enroll.

The plan group is set with a Required Group.

<plan group> – You must enroll in a <required plan group> before you can enroll in <plan group>.

Click the plan group hyperlink and enroll in the required plan group.

The employee opens the Open Enrollment page from the menu.

The plans in this open enrollment period were changed or deleted since the employee submitted their enrollment.

Changes have been made to eligible plans for this enrollment period.  Review your benefit elections and resubmit your enrollment.

Click the Benefit Summary hyperlink (in Instructions) and review benefits.

The employee selects a dependent election but does not select a dependent.

The plan group is set for dependent enrollment.

<plan group> – You must select the dependents you want to enroll.

Click the plan group hyperlink and enroll the dependents.

The employee does not select a beneficiary.

The plan group requires a beneficiary selection.

<plan group> – You must select the beneficiaries you want to assign.

Click the plan group hyperlink and select the beneficiaries.

The employee selects a beneficiary, but the  primary distribution does not equal 100%.

The benefit plan requires a beneficiary selection.

<plan group> – Your primary beneficiary distribution for <Plan Code> must equal 100%

Click the plan group hyperlink and adjust primary and contingent distribution to equal 100%.

The employee selects a beneficiary, but the contingent distribution does not equal 100%.

The benefit plan requires a beneficiary selection.

<plan group> – Your contingent beneficiary distribution for <Plan Code> must equal 100%

Click the plan group hyperlink and adjust primary and contingent distribution to equal 100%.

The employee does not complete the electronic signature on the Exit page.

The electronic signature on the Exit page requires Username, password, and social security number / social insurance number.

Exit – You must enter your Username, Password, and SSN or SIN.

Click the Exit hyperlink and enter all required information.

The employee does not enter the correct Username on the Exit page.

The electronic signature on the Exit page requires the correct Username.

Exit – The Username you entered does not match the Username we have on file.

Click the Exit hyperlink and enter the correct username.

The employee does not enter the correct password on the Exit page.

The electronic signature on the Exit page requires the correct password.

Exit – The Password you entered does not match the Password we have on file.

Click the Exit hyperlink and enter the correct password.

The employee does not enter the correct social security number.

The electronic signature on the Exit page requires the correct social security number.

Exit – The Social Security Number you entered does not match the Social Security Number we have on file.

Click the Exit hyperlink and enter the correct social security number.

The employee selects a plan but does not make an election.

The selected benefit plan requires an election.

<plan group> – you must select an election for <Plan Code>

Click the plan group hyperlink and select an election.

The Benefits Administrator changes data that affects employee enrollments (for example, deletes a benefit plan, modifies eligibility, or modifies elections).

The system removes the employee enrollment that is no longer valid.

A change has been made to your benefit enrollments, please review all benefits.

Note: This notification message is sent only when the employee's enrollment was removed. If a data change does not directly affect the employee’s enrollment (such as adding a new election option), no message is sent.

Click the Benefit Summary hyperlink (in Instructions) and review benefits.

Employee selected a dependent with a relationship type that is not valid for the plan.

The benefit plan is set for specific types of dependent relationships and the employee selected a dependent with a relationship type that is not supported.

<plan group> – for the plan you selected only <relation> dependents are allowed.

Note: <relation> is a list of relationship types associated with the plan.

Click the plan group hyperlink and select a dependent with a valid relationship type.